Refund policy
Return & Exchange Policy Art In Motion Jewelry & Metal Studio
Our Commitment Due to the handmade nature of our jewelry, slight variations and natural inclusions may be present in each piece — this is what makes your jewelry truly one of a kind. We take great pride in the craftsmanship and quality of every item we create, and your satisfaction is our priority.
If you are not completely satisfied with your purchase, please contact us as soon as you receive your order at aimjstudio@gmail.com.
Exchanges We accept exchanges within 30 days of purchase on unused, unworn items in their original packaging and condition. After 30 days, we are unable to offer an exchange.
The following items are not eligible for exchange:
- Custom or personalized orders
- Sale items
- Items not in original condition or packaging
No Returns or Cancellations We do not accept returns or order cancellations.
How to Request an Exchange Email us at info@artinmotionjewelry.com with your order details and reason for exchange. Ship your item to:
Art In Motion Jewelry & Metal Studio 213 Canyon Dr. Hideaway, TX 75771 United States
Return Shipping Customers are responsible for return shipping costs. Shipping costs are non-refundable. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
