Refund policy

Exchanges

Due to the nature of handmade Jewelry, some variations or inclusions may be present in your piece. I take great pride in the creativity and workmanship in my pieces and it is my goal to provide the highest quality hand-crafted jewelry or art at affordable prices.

If you are not completely satisfied with your purchase, please contact me as soon as you receive your purchase!

I accept exchanges excluding (Custom or personalized orders) I do not accept returns or cancellations.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately, sale items cannot be exchanged.

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at aimjstudio@gmail.com and send your item to Art In Motion Jewelry & Metal Studio, 499 County Road 2106, Palestine, TX 75801 United States.

Shipping
To return your product, you should mail your product to Art In Motion Jewelry & Metal Studio, 712 Inwood Dr, Palestine, TX 75801 United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.